Terms of Service for CatonSourcing.com

Last Updated: November 13, 2026

Welcome to CatonSourcing.com. These Terms of Service ("Terms") govern your access to and use of the CatonSourcing.com website and any related services, including the purchase of commercial vehicles, modified parts, and OEM parts (collectively, the "Services"). The Services are operated by Caton ("CatonSourcing," "we," "us," or "our"), a professional sourcer, and are provided through Beijing Concretize Intelligence Supply Chain Management Co., Ltd.

By accessing or using our website, creating an account, placing an order, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

We have written these Terms in plain language so you can understand your rights and obligations. If you have questions, contact us using the details at the end of these Terms.

1. Who We Are

CatonSourcing.com is an online platform for sourcing and selling commercial vehicles, aftermarket modification parts, and original equipment manufacturer (OEM) parts. We act as the seller and/or sourcing agent for the products described on our website, depending on the nature of each transaction.

Business Contact:

Website: CatonSourcing.com
Email: caton.efon@gmail.com
Business Address: Beijing Concretize Intelligence Supply Chain Management Co., Ltd.
Phone (UTC+8, 9am–10pm): +86 176 7181 2222 / +1 (458) 272-4870

2. Eligibility

By using our Services, you represent and warrant that:

You are at least 18 years of age, or the age of majority in your jurisdiction, and have the legal capacity to enter into binding contracts.
If you are using the Services on behalf of a business, you have authority to bind that business to these Terms.
You are not located in a country subject to trade sanctions or embargoes that prohibit us from providing the Services to you.
All information you provide to us is accurate, current, and complete.

Our Services are intended for businesses and adults. We do not knowingly permit use of our Services by children under 16 (or the applicable age of digital consent in your jurisdiction). See Section 15 below.

3. Accounts

To access certain features, you may need to create an account. You agree to:

Provide accurate and complete account information and keep it up to date.
Keep your login credentials confidential and not share them with others.
Notify us promptly at caton.efon@gmail.com if you suspect any unauthorized use of your account.
Accept responsibility for all activities that occur under your account.

We may suspend or terminate your account if we reasonably believe you have violated these Terms, provided false information, or engaged in fraudulent or unlawful activity.

4. Products, Orders, and Pricing

4.1 Product Descriptions

We work to describe our products accurately, including specifications, compatibility, and condition. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Minor variations in color, finish, or packaging may occur. If you believe a product you received does not match its description, please contact us under Section 11 (Returns and Refunds).

4.2 Quotes and Order Acceptance

Requests for quotes are not binding offers. A quote is an invitation for you to place an order.
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any lawful reason, including product availability, pricing errors, or suspicion of fraud.
A contract is formed only when we send you an order confirmation or otherwise confirm acceptance in writing.

4.3 Pricing

All prices are displayed in the currency indicated at checkout and are exclusive of applicable taxes, duties, customs fees, and shipping costs unless expressly stated otherwise.
We reserve the right to correct pricing errors. If a product's correct price is higher than the displayed price, we will contact you before proceeding, and you may cancel the order.
Prices may change without notice, but changes will not affect orders already confirmed.

4.4 Payment

Payment must be made using the methods available at checkout, processed by our third-party payment providers.
We do not store full card numbers. Payment information is handled by our payment providers in accordance with their security standards.
You are responsible for any bank fees, currency conversion charges, or similar costs.
If payment is declined or reversed, we may suspend or cancel your order.

4.5 Availability and Substitutions

All products are subject to availability. If a product is unavailable, we may offer a comparable substitute, issue a refund, or cancel the order, at your election where practicable.

5. Shipping, Delivery, and Risk

5.1 Shipping

We ship to the destinations indicated at checkout or agreed in writing. Cross-border shipments may require customs documentation, which we or our logistics partners will assist with.
Estimated delivery times are provided in good faith but are not guaranteed and may be affected by customs clearance, carrier delays, or events beyond our control.

5.2 Risk of Loss

Risk of loss or damage to products passes to you upon delivery to the carrier, unless otherwise required by applicable law or agreed in writing. If you are a consumer in a jurisdiction where risk passes only upon delivery to you, that rule applies.

5.3 Title

Title to products passes to you upon our receipt of full payment, unless otherwise agreed in writing.

5.4 Duties and Taxes

You are responsible for any import duties, taxes, and customs fees imposed by your jurisdiction, unless otherwise stated. Refusal to pay such charges may result in the shipment being returned or abandoned, and you may be responsible for associated costs.

6. Returns, Refunds, and Cancellations

6.1 Cancellations

You may cancel an order before it is shipped by contacting us at caton.efon@gmail.com. If the order has already shipped, cancellation is subject to the returns process below.

6.2 Returns

To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received, unless the product arrived damaged or defective or is not as described.
You must contact us within a reasonable period after delivery (and in any event within any period required by applicable law) to request a return authorization.
Custom-ordered, made-to-order, or specially sourced items may not be returnable unless defective or not as described. We will indicate such items where practicable.

6.3 Refunds

Approved refunds will be issued to the original payment method within a reasonable period after we receive and inspect the returned product, subject to applicable law.
Shipping costs and return shipping costs are non-refundable unless the return is due to our error, a defective product, or a product not as described.
We may deduct reasonable costs for damage, missing parts, or wear caused by you.

6.4 Statutory Rights

Nothing in this section limits any non-waivable statutory rights you may have as a consumer in your jurisdiction, including rights to remedies for defective goods.

7. Warranty and Disclaimers

7.1 Product Warranties

Any product warranties are those provided by the manufacturer or as expressly stated by us in writing at the time of sale. Except as expressly stated, we make no additional warranties.

7.2 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY LAW.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components, or that product information is always accurate or complete.

7.3 Professional Installation and Compliance

Vehicles and parts may be subject to regulatory requirements (including emissions, safety, and roadworthiness rules) in your jurisdiction. You are responsible for ensuring that any parts you purchase are legal and suitable for their intended use and are installed by qualified professionals where required. We are not responsible for installation, modification, or regulatory compliance in your jurisdiction unless expressly agreed in writing.

8. Intellectual Property

All content on CatonSourcing.com — including text, graphics, logos, images, product descriptions, and software — is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission, except as necessary to use the Services for their intended purpose.

Third-party trademarks, including manufacturer and brand names, are the property of their respective owners and are used for identification purposes only.

9. Acceptable Use

You agree not to:

Use the Services for any unlawful, fraudulent, or harmful purpose.
Violate any applicable laws, including export control, sanctions, and anti-bribery laws.
Infringe the intellectual property or privacy rights of others.
Upload or transmit viruses, malware, or other harmful code.
Attempt to gain unauthorized access to our systems, accounts, or data.
Interfere with or disrupt the operation of the website or Services.
Use automated means (such as scraping or bots) to access the Services without our permission.
Impersonate any person or entity or misrepresent your affiliation.
Resell products in violation of applicable law or any manufacturer restrictions.

We may suspend or terminate your access if you violate these rules.

10. Third-Party Links and Services

Our website may contain links to third-party sites, including payment portals, shipping trackers, or social media pages. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of third-party sites. Your use of third-party services is governed by their own terms and privacy policies. We encourage you to review them before providing personal information.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunity, arising out of or in connection with the Services or these Terms.
Our total aggregate liability arising out of or in connection with the Services or these Terms shall not exceed the amount you paid us for the product or service giving rise to the claim (or, if no amount was paid, one hundred US dollars (USD 100)).
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, customs delays, or failures of carriers or suppliers.

If you are a consumer in the EEA, UK, or another jurisdiction with mandatory consumer protection laws, nothing in these Terms affects your statutory rights or limits liability where such limitation would be unlawful.

12. Indemnification

You agree to indemnify and hold harmless CatonSourcing, Beijing Concretize Intelligence Supply Chain Management Co., Ltd., and their officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

Your breach of these Terms.
Your misuse of the Services or products.
Your violation of any law or third-party right.
Content or information you submit to us.

This obligation survives termination of these Terms.

13. Privacy

Your use of the Services is also governed by our Privacy Policy, available on our website. The Privacy Policy explains how we collect, use, share, and protect your personal information, and describes your rights under laws such as the GDPR and CCPA/CPRA. By using the Services, you acknowledge that you have read the Privacy Policy.

14. Changes to the Services and Terms

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, except where prohibited by law.
We may update these Terms from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated Terms on this page with a new "Last Updated" date and, where required, notify you by email or through a prominent notice on our website.
Your continued use of CatonSourcing.com after an update means you accept the revised Terms. If you do not agree, you should stop using the Services.

15. Children's Privacy

Our website and Services are intended for businesses and adults. We do not knowingly permit use of our Services by children under 16 (or the applicable age of digital consent in your jurisdiction). If you believe a child has used our Services or provided us with personal information, please contact us and we will take steps to address the situation.

16. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or in connection with them are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles, except that:

If you are a consumer resident in the EEA, UK, or another jurisdiction with mandatory consumer protection laws, you also benefit from any mandatory provisions of the law of your country of residence, and nothing in this section affects your rights to bring a claim before your local courts or authorities where required by law.
If you are a California resident, applicable California law applies to the extent required.

Subject to the above, the courts of Beijing, China, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms, unless otherwise required by applicable law. Before initiating formal proceedings, we encourage you to contact us at caton.efon@gmail.com so we can try to resolve the matter informally.

17. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any order confirmations, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any provision does not constitute a waiver of our right to do so later.
Assignment: You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure: We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
Language: These Terms are written in English. Any translations are provided for convenience only, and the English version controls in the event of a conflict.

18. Contact Us

For questions, concerns, or notices regarding these Terms or the Services, contact:

Caton — CatonSourcing.com

Email: caton.efon@gmail.com
Business Address: Beijing Concretize Intelligence Supply Chain Management Co., Ltd.
Phone (UTC+8, 9am–10pm): +86 176 7181 2222 / +1 (458) 272-4870
Response time: We aim to respond to all inquiries within 30 days (or sooner where required by law).

If you are in the EEA or UK and are not satisfied with our response, you may contact your local consumer protection or supervisory authority. California residents may also contact the California Privacy Protection Agency or the California Attorney General's office where applicable.

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